Synamedia’s Journey from Inefficiency to Integrated Insights

Synamedia’s Journey from Inefficiency to Integrated Insights

From Fragmentation to Focus: Revolutionizing Forecasting, Reporting, and Month-End Processes

At Synamedia, inefficiencies in reporting and forecasting were holding the business back. Power BI, implemented a year prior, was underutilized, with only the Head of FP&A able to extract value from it. Meanwhile, the Anaplan model, developed by a third-party partner, failed to meet the organization’s unique needs.

The result? Disjointed systems, a lack of real-time insights, and prolonged reporting cycles that drained resources and left little time for strategic decision-making.

From:

  • A 2-3 week manual process to create the management board pack.
  • Power BI dashboards that were too complex for most teams to use.
  • Month-end cycles extending 6-7 days due to manual corrections and inefficiencies.
  • An Anaplan model that failed to support Synamedia’s revenue and cost forecasting needs.


To:

  • Automated board pack creation in 2 minutes, with dynamic, customizable features.
  • Power BI dashboards adopted across FP&A, operations, sales, and marketing teams.
  • Month-end cycles reduced to 3-4 days, enabling timely strategic discussions.
  • A redesigned Anaplan model tailored to Synamedia’s professional services business.


Here’s how Akshar Business Consulting partnered with Synamedia to deliver this transformation.


The Challenge: Fragmented Systems and Processes

When Tejas joined Synamedia as an FP&A Modeller, he faced several challenges:

  1. Power BI Underutilization: The existing dashboards were overly complex and inaccessible to teams outside FP&A. This left operational, sales, and marketing teams unable to leverage critical insights.

  2. Inefficient Reporting: Compiling the management board pack required 2-3 weeks of manual effort, leaving no time for meaningful analysis or strategy.

  3. Anaplan Implementation Issues: The third-party partner’s Anaplan model didn’t align with Synamedia’s needs, failing to support revenue forecasting, cost planning, or workforce modeling.

  4. Prolonged Month-End Cycles: Without integrated systems, consolidating and reconciling data was a time-consuming process prone to errors.


These inefficiencies were not just operational—they were strategic roadblocks, preventing Synamedia from realizing its full potential.


The Solution: Integration and Automation

Rebuilding Power BI for Accessibility and Actionability

Tejas began by completely redesigning Power BI to create a system that worked for the entire organization:

  • User-Friendly Dashboards: The new dashboards catered to FP&A, operations, sales, and marketing teams, delivering actionable insights tailored to each function.

  • Collaboration Across Regions: Tejas worked with teams in the US and EMEA to ensure the dashboards addressed global business needs.

  • Automated Board Pack Generation: Power BI was integrated with Excel to automate the creation of the management board pack, reducing the process from 2-3 weeks to just 2 minutes.

Rescuing the Anaplan Implementation

When the third-party Anaplan model failed to deliver, Tejas stepped in to redesign it:

  • Custom Revenue Forecasting: Developed a model to handle four revenue streams—fixed monthly, fixed plus variable, fully variable, and ad hoc—forecasted by client, start date, and end date.

  • Workforce Planning: Designed headcount-level workforce planning models to integrate with cost forecasting.

  • Seamless Integration: Linked Anaplan with Power BI, enabling real-time analysis of forecasts against actuals.


Streamlining Month-End Processes

By integrating Power BI, Anaplan, and the ERP (Microsoft Dynamics), Tejas introduced efficiencies that transformed Synamedia’s month-end cycle:

  • Real-Time Consolidation: Consolidated numbers were accessible even before the ERP officially closed, allowing finance business partners to review and sign off earlier.

  • Proactive Collaboration: Early reviews reduced errors, minimized rework, and prevented books from being reopened.

  • Strategic Focus: Freed from operational firefighting, board meetings shifted toward actionable insights and growth opportunities.


The Results: Transformational Outcomes

The collaboration between Synamedia and Akshar Business Consulting delivered high-impact results:

  1. Efficient Reporting: The management board pack, once a 2-3 week effort, was now generated in just 2 minutes, with flexibility for dynamic updates.

  2. Enhanced Month-End Cycles: Month-end processes were reduced from 6-7 days to just 3-4 days, enabling faster, more informed decision-making.

  3. Team-Wide Adoption: Redesigned Power BI dashboards empowered teams across FP&A, operations, sales, and marketing.

  4. Improved Forecasting: The Anaplan model addressed revenue and cost forecasting at a granular level, creating precise, actionable insights.

  5. Strategic Discussions: Board meetings evolved from operational troubleshooting to forward-looking, strategic discussions.


In Their Words: A Tool That Transformed Processes

Alex Fulcher, Financial Controller at Synamedia, shared his experience: 

“Tejas helped develop Synamedia’s Anaplan data model while working in the FP&A team. His accounting background and technical expertise were invaluable. He built an Anaplan-to-Power BI-powered pivot table on Excel that I still use today. It’s an extremely useful tool for seeing both ‘the big picture’ and diving into the details when reviewing monthly financial performance. His dedication and insights made a significant impact on our processes.”


Conclusion: From Chaos to Clarity

For Synamedia, this wasn’t just an upgrade in tools—it was a transformation in how the business approached forecasting, reporting, and decision-making. 

By creating a single source of truth through integrated Power BI and Anaplan models, Akshar Business Consulting empowered Synamedia to focus on what truly matters: driving business growth.

This case study highlights the power of thoughtful integration and collaboration in overcoming operational inefficiencies and enabling strategic success.

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